Who's on the clock?

What is Palo Alto Networks doing with AI?

1 tracked update since Dec 1, 2024 (1 rolling out), affecting 1 job: Computer User Support Specialists.

Time card for computer user support specialists: 4h 32m of an 8-hour shift touched by AI or robotsTime card: Computer User Support Specialists →

Home / Companies / Palo Alto Networks

1Rolling out
0Pilots
0Pulled back
0Plans and forecasts
1Jobs affected
Dec 2024First tracked

What does this mean for workers? Palo Alto Networks's move touches 1 job, which employs about 717,000 people in the U.S. For computer user support specialists, AI and robots already touch about 4h 32m of a typical 8-hour shift. A single company's move is an early signal for these jobs, and the time cards show how far the change has spread nationally.

Rolling out means it is in use and spreading to more locations or teams.

On the floor

  1. Rolling out
    Palo Alto Networks cuts IT support staff nearly in half with AI

    Palo Alto Networks reduced its IT support staff by nearly 50%, with an expected reduction of 80%. Gartner projected that by 2027 AI will provide more IT technical support than humans, at least in written form.

    CNBC via NBC New York · Computer User Support Specialists

Jobs affected

HumanWith AIAIRobot