What is Walmart doing with AI?

5 tracked updates since Apr 4, 2023 (1 pulled back, 3 rolling out, 1 plan or forecast), affecting 8 jobs: Stockers and Order Fillers, Cashiers, Retail Salespersons, First-Line Supervisors of Retail Sales Workers and more.

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3Rolling out
0Pilots
1Pulled back
1Plans and forecasts
8Jobs affected
Apr 2023First tracked

What does this mean for workers? Walmart's moves touch 8 jobs, which together employ about 15.7 million people in the U.S. Across them, AI and robots already touch between 1h 17m (stockers and order fillers) and 7h 41m (industrial truck and tractor operators) of a typical 8-hour shift. A single company's move is an early signal for these jobs, and the time cards show how far the change has spread nationally.

Pulled back means the company ended, paused or reversed the change. Rolling out means it is in use and spreading to more locations or teams. Announced means the company said it would do this; nothing is running yet.

On the floor

  1. Pulled back
    Walmart swaps self-checkout for staffed registers at a Philadelphia store

    Walmart removed self-checkout lanes at its South Philadelphia store in March and replaced them with staffed registers. A spokesperson said it is the only Philadelphia store to fully roll back self-checkout.

    Complex · Cashiers

  2. Rolling out
    Walmart gives 1.5 million associates AI task and translation tools

    Walmart launched an AI task management tool for overnight stocking that cut shift planning from 90 minutes to 30, plus AI translation in 44 languages. The tools are for its 1.5 million associates.

    Intelligent CIO · Stockers and Order Fillers, Retail Salespersons, First-Line Supervisors of Retail Sales Workers

  3. Rolling out
    Walmart expands drone delivery to 100 stores in five new cities

    Walmart and Wing will launch drone delivery at 100 stores in Atlanta, Charlotte, Houston, Orlando and Tampa. Walmart has made over 150,000 drone deliveries since 2021.

    Walmart · Couriers and Messengers, Light Truck Drivers

  4. Rolling out
    Walmart adds 19 autonomous forklifts at four distribution centers

    Walmart is deploying 19 Fox Robotics FoxBot autonomous forklifts at four distribution centers in Florida, Texas, New York and Alabama. It followed a 16-month test at its Brooksville, Florida, facility.

    Retail Dive · Industrial Truck and Tractor Operators

  5. Announced
    Walmart targets automation for 65% of stores by early 2026

    Walmart expected about 65% of stores to be served by automation and 55% of fulfillment volume to run through automated facilities by the end of fiscal 2026. It said headcount would hold steady or grow as roles change.

    TipRanks / The Fly · Stockers and Order Fillers, Laborers and Freight, Stock, and Material Movers, Hand

Jobs affected

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