Home / Tasks / Explain technical product or service information to customers
In 8 of the 17 jobs that do this, AI or robots already show up on it, most often as work people hand to AI. In the other 9, there's no evidence yet. Jobs spend a median of 34m of an 8-hour shift on it, and about 11.9 million U.S. workers hold these jobs.
Every job that does this
Each job words the task its own way. Minutes are that job's estimate for a typical shift; the label is the evidence for that job's version.
| Job and its version of the task | Per shift | Evidence |
|---|---|---|
| Demonstrators and Product PromotersDemonstrate or explain products, methods, or services to persuade customers to purchase products or use services. | 2h 19m | No evidence yet |
| Sales Representatives, Wholesale and ManufacturingContact regular and prospective customers to demonstrate products, explain product features, and solicit orders. | 1h 30m | Often handed to AI |
| Door-to-Door Sales Workers, News and Street Vendors, and Related WorkersExplain products or services and prices and demonstrate use of products. | 1h 13m | Robots |
| TelemarketersExplain products or services and prices, and answer questions from customers. | 1h 9m | Often handed to AI |
| Solar Sales Representatives and AssessorsProvide customers with information, such as quotes, orders, sales, shipping, warranties, credit, funding options, incentives, or tax rebates. | 1h 4m | No evidence yet |
| First-Line Supervisors of Non-Retail Sales WorkersListen to and resolve customer complaints regarding services, products, or personnel. | 43m | Often handed to AI |
| Parts SalespersonsAssist customers, such as responding to customer complaints and updating them about back-ordered parts. | 38m | No evidence yet |
| Sales EngineersPrepare and deliver technical presentations that explain products or services to customers and prospective customers. | 37m | No evidence yet |
| CashiersAssist customers by providing information and resolving their complaints. | 34m | Often handed to AI |
| Sales Representatives of ServicesEmphasize or recommend service features based on knowledge of customers' needs and vendor capabilities and limitations. | 31m | No evidence yet |
| Counter and Rental ClerksProvide information about rental items, such as availability, operation, or description. | 30m | Often handed to AI |
| Advertising Sales AgentsExplain to customers how specific types of advertising will help promote their products or services in the most effective way possible. | 30m | No evidence yet |
| Securities, Commodities, and Financial Services Sales AgentsContact prospective customers to present information and explain available services. | 28m | Often handed to AI |
| Bicycle RepairersHelp customers select bicycles that fit their body sizes and intended bicycle uses. | 26m | No evidence yet |
| Retail SalespersonsDescribe merchandise and explain use, operation, and care of merchandise to customers. | 23m | Often handed to AI |
| Sales Representatives, Wholesale and Manufacturing, Technical and Scientific ProductsEmphasize product features, based on analyses of customers' needs and on technical knowledge of product capabilities and limitations. | 17m | No evidence yet |
| Real Estate Sales AgentsDisplay commercial, industrial, agricultural, and residential properties to clients and explain their features. | 13m | No evidence yet |
How to read this
This task type comes from O*NET's detailed work activities, which link similar tasks across jobs. A label applies to one job's version of the task: AI use comes from real AI conversations (Anthropic Economic Index) and robot evidence from deployments in real workplaces. "No evidence yet" may just mean the task is rare in the data. How we keep time.
See all 250 shared tasks, or find any job on the big clock.