Will AI replace shuttle drivers and chauffeurs?

The biggest change here is physical: systems like Waymo Driver have done tasks such as “Drive shuttle busses, limousines, company cars” in real workplaces, about 5h 16m of a typical shift. Only 2h 44m of the shift has no AI or robot evidence. BLS expects about 7.1% more of these jobs by 2035.

Time card for shuttle drivers and chauffeurs showing a typical 8-hour shift: 2h 44m done by people, 5h 16m by robots.
Each mark is 5 minutes of a typical shift for shuttle drivers and chauffeurs, colored by who does that task today. Estimates from O*NET tasks and Anthropic Economic Index data. How it's made

Home / Transportation & warehouse / Shuttle Drivers and Chauffeurs

Drive a motor vehicle to transport passengers on a planned or scheduled basis. May collect a fare. Includes nonemergency medical transporters and hearse drivers.

Time card

Untick tasks you don't do, or set your own times.
MineTask, by time spentHumanWith AIAIRobot
Drive shuttle busses, limousines, company cars, or privately owned vehicles to transport passengers.3h 9m a shift · Robots deployed · e.g. Waymo Driver
Why this label?Marked Robot because Waymo Driver (in real use) has done this task in a real workplace. It shows a robot can do it somewhere, not that most shuttle drivers and chauffeurs work alongside one. How labels work
Pick up and drop off passengers at regularly scheduled neighborhood locations, following strict time schedules.32m a shift · Robots deployed · e.g. Zoox purpose-built robotaxi employee shuttle
Why this label?Marked Robot because Zoox purpose-built robotaxi employee shuttle (in real use) has done this task in a real workplace. It shows a robot can do it somewhere, not that most shuttle drivers and chauffeurs work alongside one. How labels work
Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.32m a shift · No AI or robot evidence found
Why this label?This is physical work, and no robot has been shown doing it yet. How labels work
Pick up or meet passengers according to requests, appointments, or schedules.32m a shift · Robots deployed · e.g. May Mobility rider-only shuttle (Toyota Sienna Autono-MaaS)
Why this label?Marked Robot because May Mobility rider-only shuttle (Toyota Sienna Autono-MaaS) (in real use) has done this task in a real workplace. It shows a robot can do it somewhere, not that most shuttle drivers and chauffeurs work alongside one. How labels work
Operate vehicles with specialized equipment, such as wheelchair lifts, to transport and secure passengers with special needs.19m a shift · No AI or robot evidence found
Why this label?This is physical work, and no robot has been shown doing it yet. How labels work
Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service.19m a shift · No AI or robot evidence found
Why this label?No AI use or robot deployment showed up for this task in our data. That isn't proof it's safe; it may just be rare in the data. How labels work
Vacuum and clean interiors, and wash and polish exteriors of automobiles.19m a shift · Robots only in factory cells
Why this label?Robots have done this only in factory setups built around the machine, so it stays Human for shuttle drivers and chauffeurs. How labels work
Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order.13m a shift · No AI or robot evidence found
Why this label?This is physical work, and no robot has been shown doing it yet. How labels work
Comply with traffic regulations to operate vehicles in a safe and courteous manner.13m a shift · Robots deployed · e.g. Waymo Driver
Why this label?Marked Robot because Waymo Driver (in real use) has done this task in a real workplace. It shows a robot can do it somewhere, not that most shuttle drivers and chauffeurs work alongside one. How labels work
Follow relevant safety regulations and state laws governing vehicle operation, and ensure that passengers follow safety regulations.13m a shift · Robots deployed · e.g. Waymo Driver
Why this label?Marked Robot because Waymo Driver (in real use) has done this task in a real workplace. It shows a robot can do it somewhere, not that most shuttle drivers and chauffeurs work alongside one. How labels work
Perform routine vehicle maintenance, such as regulating tire pressure and adding gasoline, oil, and water.13m a shift · Robots deployed · e.g. CNPC intelligent refueling robot (Puxin Road Gas Station)
Why this label?Marked Robot because CNPC intelligent refueling robot (Puxin Road Gas Station) (in real use) has done this task in a real workplace. It shows a robot can do it somewhere, not that most shuttle drivers and chauffeurs work alongside one. How labels work
Prepare and submit reports that may include the number of passengers or trips, hours worked, mileage driven fuel consumed, or fares received.13m a shift · No AI or robot evidence found
Why this label?No AI use or robot deployment showed up for this task in our data. That isn't proof it's safe; it may just be rare in the data. How labels work
Read maps and follow written and verbal geographic directions.13m a shift · No AI or robot evidence found
Why this label?No AI use or robot deployment showed up for this task in our data. That isn't proof it's safe; it may just be rare in the data. How labels work
Test vehicle equipment, such as lights, brakes, horns, or windshield wipers, to ensure proper operation.6m a shift · Robots only in factory cells
Why this label?Robots have done this only in factory setups built around the machine, so it stays Human for shuttle drivers and chauffeurs. How labels work
Notify dispatchers or company mechanics of vehicle problems.6m a shift · No AI or robot evidence found
Why this label?No AI use or robot deployment showed up for this task in our data. That isn't proof it's safe; it may just be rare in the data. How labels work
Arrange to pick up particular customers or groups on a regular schedule.6m a shift · No AI or robot evidence found
Why this label?No AI use or robot deployment showed up for this task in our data. That isn't proof it's safe; it may just be rare in the data. How labels work
Report delays, accidents, or other traffic and transportation situations, using telephones or mobile two-way radios.6m a shift · No AI or robot evidence found
Why this label?No AI use or robot deployment showed up for this task in our data. That isn't proof it's safe; it may just be rare in the data. How labels work
Regulate heating, lighting, and ventilation systems for passenger comfort.6m a shift · Robots deployed · e.g. Zoox robotaxi
Why this label?Marked Robot because Zoox robotaxi (in real use) has done this task in a real workplace. It shows a robot can do it somewhere, not that most shuttle drivers and chauffeurs work alongside one. How labels work
Record vehicle routes.6m a shift · No AI or robot evidence found
Why this label?No AI use or robot deployment showed up for this task in our data. That isn't proof it's safe; it may just be rare in the data. How labels work
Provide passengers with information or advice about the local area, points of interest, hotels, or restaurants.6m a shift · No AI or robot evidence found
Why this label?No AI use or robot deployment showed up for this task in our data. That isn't proof it's safe; it may just be rare in the data. How labels work
Collect fares or vouchers from passengers, and make change or issue receipts as necessary.6m a shift · Robots deployed · e.g. CATA bus farebox / CATACash change card
Why this label?Marked Robot because CATA bus farebox / CATACash change card (in real use) has done this task in a real workplace. It shows a robot can do it somewhere, not that most shuttle drivers and chauffeurs work alongside one. How labels work
Perform minor vehicle repairs, such as cleaning spark plugs, or take vehicles to mechanics for servicing.6m a shift · Robots deployed · e.g. Waymo robotaxi fleet at the Toland St. / Bayview depot
Why this label?Marked Robot because Waymo robotaxi fleet at the Toland St. / Bayview depot (in real use) has done this task in a real workplace. It shows a robot can do it somewhere, not that most shuttle drivers and chauffeurs work alongside one. How labels work
Perform errands for customers or employers, such as delivering or picking up mail and packages.6m a shift · Robots deployed · e.g. TUG
Why this label?Marked Robot because TUG (in real use) has done this task in a real workplace. It shows a robot can do it somewhere, not that most shuttle drivers and chauffeurs work alongside one. How labels work
Report any vehicle malfunctions or needed repairs.time not estimated · No AI or robot evidence found
Why this label?No AI use or robot deployment showed up for this task in our data. That isn't proof it's safe; it may just be rare in the data. How labels work
Complete accident reports when necessary.time not estimated · No AI or robot evidence found
Why this label?No AI use or robot deployment showed up for this task in our data. That isn't proof it's safe; it may just be rare in the data. How labels work
Maintain knowledge of first-aid procedures.time not estimated · No AI or robot evidence found
Why this label?No AI use or robot deployment showed up for this task in our data. That isn't proof it's safe; it may just be rare in the data. How labels work

Clock history

  1. 5h 16m touchedFirst published: O*NET 30.1, Anthropic Economic Index (2025 usage and September 2026 robot study), BLS May 2025

When new data changes this clock, the date, the new numbers and the reason are logged here. Company news alone never moves the clock.

On the floor

  1. Rolling outWaymo
    Waymo goes driverless in Las Vegas, with Denver, San Diego and Tampa next

    Waymo began driverless service in Las Vegas and named Denver, San Diego and Tampa as next. It gave about 500,000 paid rides per week earlier in 2026 and targets 1 million per week by the end of 2026.

    Electrek

  2. PilotTesla
    Tesla starts some Austin robotaxi rides with no safety monitor inside

    Tesla began some Robotaxi rides in Austin with no safety monitor in the car, a few unsupervised vehicles within a fleet of about 30 that mostly still carry monitors.

    Electrek

  3. PilotZoox (Amazon)
    Zoox opens free robotaxi rides to the public in San Francisco

    Zoox began letting selected waitlisted riders take free trips in its robotaxis in parts of San Francisco. It cannot charge fares until it gets more state and federal approvals.

    TechCrunch

  4. Rolling outWaymo
    Waymo begins fully driverless freeway rides in three metro areas

    Waymo began offering some paid riders driverless freeway trips in San Francisco, Phoenix and Los Angeles, with no safety driver. It also expanded its Bay Area service to San Jose, including its airport.

    Axios

  5. PilotZoox (Amazon)
    Amazon's Zoox opens free robotaxi rides to the public in Las Vegas

    Zoox began public robotaxi rides in Las Vegas to five designated locations, free for at least the first few months. It has about 50 vehicles across Las Vegas and San Francisco and plans Austin and Miami next.

    Associated Press via ABC7

  6. PilotTesla
    Tesla starts robotaxi rides in Austin with a safety monitor on board

    Tesla launched robotaxi rides with roughly ten Model Y vehicles in a limited zone of South Austin at a flat $4.20 per ride. A Tesla employee sits in the front passenger seat as a safety monitor.

    TechCrunch

Ask the clock

Will AI replace shuttle drivers and chauffeurs?

Some tasks are already being done by AI or machines; the rest still needs a person. About 5h 16m of a typical shift is made up of tasks that AI or robots have done on their own in real use somewhere. That doesn't mean those hours are automated in a typical workplace. The other 2h 44m (34%) stays with people. Separately, BLS expects about 7.1% more of these jobs by 2035 (all jobs: +3.5%).

What can AI already do for shuttle drivers and chauffeurs?

None of this job's tasks show regular AI use yet. That can mean the work is hands-on or in person, or simply that it rarely comes up in AI usage data.

Where do robots fit in?

For some tasks, yes. Robots have done 10 of this job's tasks in workplaces like this one, about 5h 16m of a typical shift. 2 more tasks have only been done in factory setups built around the machine, so they stay with people here. For 3 physical tasks, no robot has shown it can do the work yet.

  • Drive shuttle busses, limousines, company cars, or privately owned vehicles to transport passengers. (3h 9m a shift; e.g. Waymo Driver, in use)
  • Pick up and drop off passengers at regularly scheduled neighborhood locations, following strict time schedules. (32m a shift; e.g. Zoox purpose-built robotaxi employee shuttle, in use)
  • Pick up or meet passengers according to requests, appointments, or schedules. (32m a shift; e.g. May Mobility rider-only shuttle (Toyota Sienna Autono-MaaS), in use)
  • Comply with traffic regulations to operate vehicles in a safe and courteous manner. (13m a shift; e.g. Waymo Driver, in use)
What still needs a person?

2h 44m of a typical shift, or 34%, goes to tasks with no AI or robot evidence yet. No AI usage or robot deployment has shown up for these so far. The biggest:

  • Provide passengers with assistance entering and exiting vehicles, and help them with any luggage. (32m a shift)
  • Operate vehicles with specialized equipment, such as wheelchair lifts, to transport and secure passengers with special needs. (19m a shift)
  • Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service. (19m a shift)
  • Vacuum and clean interiors, and wash and polish exteriors of automobiles. (19m a shift)
  • Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order. (13m a shift)
Why is that work hard to automate?

Much of it comes down to where and how the work happens. In-person, hands-on and high-stakes work is where AI and robots have made the least headway so far. In the official O*NET survey of people in this job:

  • 100% work at arm's length or closer to other people
  • 85% say dealing with the public is very or extremely important
  • 73% work outdoors in all weather every day
What are companies actually doing?

We track 6 sourced company moves that affect this job. Most recent:

  • Jul 8, 2026: Waymo goes driverless in Las Vegas, with Denver, San Diego and Tampa next (Rolling out)
  • Jan 22, 2026: Tesla starts some Austin robotaxi rides with no safety monitor inside (Pilot)
  • Nov 18, 2025: Zoox opens free robotaxi rides to the public in San Francisco (Pilot)
Are employers still hiring shuttle drivers and chauffeurs?

On Indeed, job postings in the Driving sector are at 81% of their February 2020 level (all U.S. postings: 104%), down 8.5% from a year earlier, as of Oct 9, 2026. BLS separately expects about 36,000 openings a year in this job through 2035. Across all U.S. postings, 7.3% now mention AI skills. Sector postings cover more than this one job and move for many reasons besides AI.

How much do shuttle drivers and chauffeurs make?

The median pay is about $37,290 a year ($17.93 an hour), 27% below the median for all U.S. jobs ($50,980). Most people in this job earn between $28,090 and $55,070 a year; that range covers the middle 80%. Pay figures are from BLS, May 2025, and vary a lot by state and employer. Pick a state to compare:

Is this job growing or shrinking?

BLS projects growth of 7.1% from 2025 to 2035, compared with 3.5% growth for all jobs. That's about 269,000 jobs in 2035. It expects about 36,000 openings a year, mostly from people retiring or changing careers. These projections don't single out AI as a cause.

How many shuttle drivers and chauffeurs are there in the U.S.?

About 249,000 people in the U.S., roughly 0.16% of all workers (BLS, May 2025). That makes it the 152nd largest of the 796 jobs on this site. BLS expects about 269,000 in 2035.

What training do shuttle drivers and chauffeurs need?

The most common requirement is a high school diploma: about 56% of people in the job said so in the official O*NET survey. O*NET rates the job at level 2 of 5 for preparation, which usually means: high school diploma, some training. Requirements vary by state and employer, especially for licensed work.

What should I learn to stay ahead of AI?

These come from the job's official skill ratings and from the tasks that AI and robots touch least today. Building them keeps you strong in the parts of the work that still need a person:

  • Skills that matter more here than in most jobs: Operation and Control, Operations Monitoring, Service Orientation, Social Perceptiveness
  • Get strong at the parts of the job that stay with people (listed above), which take 2h 44m of a typical shift
  • Tools employers list: Facebook, Microsoft Excel, Microsoft Office software, Microsoft Windows
What other jobs could shuttle drivers and chauffeurs move into?

These use similar skills. Matches come from 109 official ratings of skills, knowledge and work activities, and each needs the same or less preparation unless the official list relates the jobs directly:

  • Bus Drivers, Transit and Intercity (5h 54m touched, $59k median pay)
  • Heavy and Tractor-Trailer Truck Drivers (5h 44m touched, $59k median pay)
  • Light Truck Drivers (6h 29m touched, $45k median pay)
How solid are these numbers?

Each task carries its own evidence label. For this job: 10 with robots in real deployments, 16 with no AI or robot evidence found. The minutes per task are estimates, not measured hours, and "no evidence" doesn't prove a task is safe.

Tools in demand

  • Facebook

Plus everyday office tools: Microsoft Excel, Microsoft Office software, Microsoft Windows.

Also called

Airport Apron Bus Driver, Airport Shuttle Driver, Airside Transfer Bus Driver, Bus Driver, Car Driver, Chauffeur, Corporate Driver, Courtesy Car Driver, Courtesy Van Driver, Crew Car Driver, Driver, Escort Car Driver, Executive Chauffeur, Funeral Car Chauffeur