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In 10 of the 20 jobs that do this, AI or robots already show up on it, most often as work people hand to AI. In the other 10, there's no evidence yet. Jobs spend a median of 19m of an 8-hour shift on it, and about 8.5 million U.S. workers hold these jobs.
Every job that does this
Each job words the task its own way. Minutes are that job's estimate for a typical shift; the label is the evidence for that job's version.
| Job and its version of the task | Per shift | Evidence |
|---|---|---|
| Receptionists and Information ClerksOperate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. | 1h 47m | Often handed to AI |
| Legal Secretaries and Administrative AssistantsSchedule and make appointments. | 36m | Often handed to AI |
| Manicurists and PedicuristsSchedule client appointments and accept payments. | 34m | Often handed to AI |
| Spa ManagersSchedule guest appointments. | 34m | With AI |
| Social Science Research AssistantsRecruit and schedule research participants. | 26m | No evidence yet |
| Billing and Posting ClerksPerform general administrative tasks, such as answering telephones, scheduling appointments, and ordering supplies or equipment. | 25m | With AI |
| Court, Municipal, and License ClerksPerform general office duties, such as taking or transcribing dictation, typing or proofreading correspondence, distributing or filing official forms, or scheduling appointments. | 25m | No evidence yet |
| Switchboard OperatorsPerform administrative tasks, such as accepting orders, scheduling appointments or meeting rooms, or sending and receiving faxes. | 21m | Often handed to AI |
| General Office ClerksComplete work schedules, manage calendars, and arrange appointments. | 20m | Often handed to AI |
| Medical Secretaries and Administrative AssistantsSchedule tests or procedures for patients, such as lab work or x-rays, based on physician orders. | 19m | No evidence yet |
| Loan Interviewers and ClerksSchedule and conduct closings of mortgage transactions. | 19m | No evidence yet |
| Hairdressers, Hairstylists, and CosmetologistsSchedule client appointments. | 15m | Often handed to AI |
| Animal CaretakersAnswer telephones and schedule appointments. | 14m | No evidence yet |
| Secretaries and Administrative AssistantsMaintain scheduling and event calendars. | 13m | No evidence yet |
| Word Processors and TypistsManage schedules and set dates, times, and locations for meetings and appointments. | 13m | No evidence yet |
| Tax PreparersSchedule appointments with clients. | 8m | With AI |
| Dental HygienistsMaintain patient recall system. | 8m | No evidence yet |
| Medical Records SpecialistsSchedule medical appointments for patients. | 6m | With AI |
| Government Programs Eligibility InterviewersSchedule benefits claimants for adjudication interviews to address questions of eligibility. | 6m | No evidence yet |
| New Accounts ClerksSchedule repairs for locks on safe-deposit boxes. | under 1m | No evidence yet |
How to read this
This task type comes from O*NET's detailed work activities, which link similar tasks across jobs. A label applies to one job's version of the task: AI use comes from real AI conversations (Anthropic Economic Index) and robot evidence from deployments in real workplaces. "No evidence yet" may just mean the task is rare in the data. How we keep time.
See all 250 shared tasks, or find any job on the big clock.