Home / Tasks / Collect deposits, payments or fees
In 8 of the 27 jobs that do this, AI or robots already show up on it, most often as robots doing it. In the other 19, there's no evidence yet. Jobs spend a median of 13m of an 8-hour shift on it, and about 16.8 million U.S. workers hold these jobs.
Every job that does this
Each job words the task its own way. Minutes are that job's estimate for a typical shift; the label is the evidence for that job's version.
| Job and its version of the task | Per shift | Evidence |
|---|---|---|
| Postal Service ClerksSell and collect payment for products such as stamps, prepaid mail envelopes, and money orders. | 1h 15m | Robots |
| TellersReceive checks and cash for deposit, verify amounts, and check accuracy of deposit slips. | 1h 13m | Robots |
| New Accounts ClerksCollect and record customer deposits and fees and issue receipts, using computers. | 38m | Robots |
| InterviewersPerform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments. | 35m | No evidence yet |
| Medical Secretaries and Administrative AssistantsPerform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records. | 32m | No evidence yet |
| Hotel, Motel, and Resort Desk ClerksCompute bills, collect payments, and make change for guests. | 29m | No evidence yet |
| Customer Service RepresentativesDetermine charges for services requested, collect deposits or payments, or arrange for billing. | 27m | No evidence yet |
| Court, Municipal, and License ClerksIssue various permits and licenses, such as marriage, fishing, hunting, and dog licenses, and collect appropriate fees. | 25m | No evidence yet |
| Credit Authorizers, Checkers, and ClerksCall customers to collect payment on delinquent accounts. | 25m | No evidence yet |
| Reservation and Transportation Ticket Agents and Travel ClerksPrepare customer invoices and accept payment. | 21m | No evidence yet |
| General Office ClerksCollect, count, and disburse money, do basic bookkeeping, and complete banking transactions. | 20m | Robots |
| Receptionists and Information ClerksReceive payment and record receipts for services. | 20m | Robots |
| Bill and Account CollectorsContact insurance companies to check on status of claims payments and write appeal letters for denial on claims. | 19m | No evidence yet |
| Bookkeeping, Accounting, and Auditing ClerksReceive, record, and bank cash, checks, and vouchers. | 13m | No evidence yet |
| Office Machine OperatorsCompute prices for services and receive payment, or provide supervisors with billing information. | 13m | Often handed to AI |
| Order ClerksCollect payment for merchandise, record transactions, and send items, such as checks or money orders for further processing. | 12m | No evidence yet |
| Postal Service Mail CarriersObtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork. | 11m | Robots |
| Clerical Library AssistantsSend out notices and accept fine payments for lost or overdue books. | 7m | No evidence yet |
| Library TechniciansCollect fines and respond to complaints about fines. | 7m | No evidence yet |
| Stockers and Order FillersItemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases. | 7m | No evidence yet |
| Switchboard OperatorsPerform various cash handling tasks, such as collecting payments, making bank deposits, or managing petty cash. | 7m | No evidence yet |
| Insurance Claims and Policy Processing ClerksCollect initial premiums and issue receipts. | 7m | No evidence yet |
| Secretaries and Administrative AssistantsCollect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced. | 6m | No evidence yet |
| Mail Clerks and Mail Machine OperatorsSell mail products, and accept payment for products and mailing charges. | 6m | Robots |
| Parking Enforcement WorkersCollect coins deposited in meters. | 6m | No evidence yet |
| Loan Interviewers and ClerksAccept payment on accounts. | 6m | No evidence yet |
| Teaching Assistants, Preschool, Elementary, Middle, and Secondary SchoolCollect money from students for school-related projects. | under 1m | No evidence yet |
How to read this
This task type comes from O*NET's detailed work activities, which link similar tasks across jobs. A label applies to one job's version of the task: AI use comes from real AI conversations (Anthropic Economic Index) and robot evidence from deployments in real workplaces. "No evidence yet" may just mean the task is rare in the data. How we keep time.
See all 250 shared tasks, or find any job on the big clock.
